Privacy Policy
Veldora (“Veldora,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
- Full name
- Company name
- Email address
- Phone number
- Business inquiries
- Commodity sourcing requirements
- Any information submitted through our contact forms or email
We may also automatically collect technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- Website usage statistics
How We Use Your Information
We use your information to:
- Respond to business inquiries
- Provide information about our sourcing and supply solutions
- Process requests for commodity sourcing
- Improve our website and user experience
- Communicate regarding our services
- Maintain website security
- Comply with legal obligations
Business Communications
If you contact Veldora through our website or by email, we may retain your communication to respond to your request and improve our customer service.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember visitor preferences
- Analyze website traffic
- Monitor website performance
- Enhance user experience
We may also use trusted third-party analytics services to better understand how visitors interact with our website.
Information Sharing
Veldora does not sell your personal information.
We may share information only when necessary with:
- Trusted service providers assisting with website operation
- Technology and hosting providers
- Professional advisors
- Government authorities where required by law
Data Security
We implement reasonable administrative, technical, and organizational safeguards to help protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Data Retention
We retain personal information only as long as necessary to:
- Respond to inquiries
- Provide requested services
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request corrections
- Request deletion where applicable
- Withdraw consent where permitted by law
To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Veldora
Email: business@veldora.ca
Address:
1100 Burloak Dr
Burlington, ON L7L 6B2
Canada
